From enquiry to handover

OUR
PROCESS.

Three phases. One fixed price. No surprises.

Every project goes through the same process — Discovery, Planning, Build. We plan properly before we price. That's how we give you a number you can actually rely on.

"From the first chat, the whole process was super easy, friendly, and professional. Always felt listened to — the team took the time to explain the why behind everything they recommended. No bull crap, just honest advice."

Helen·Google Review
Dalkeith flagship outdoor living — deck and alfresco build by Endure Decks

Phase 1

Discovery

01

Fill out our enquiry form and book a 30-minute discovery call. We do it on video — not email — because we need to hear what you're trying to build before we can be useful.

02

You'll get a confirmation email with a link to send us photos, plans, and measurements before the call.

03

On the call, we work out what success looks like — your budget, your timeline, and whether we're the right fit. If we're not, we'll tell you.

After the discovery call, every project moves into the Planning Stage.

Phase 2

Planning Stage

Planning-first

We plan before we build. Every project gets proper scaled plans, materials locked in, and a fixed price you can trust — before a build contract is ever signed.

This is a paid service. The fee is credited toward your build if you go ahead.

What the Planning Stage covers

Layout plans

Scaled drawings for your site, drawn by our team.

Materials selection

Boards, subframe, fixings, and finishes chosen for your brief.

Council navigation

Where a permit is needed, we handle the full application.

Structural coordination

Engineer sign-off included where your build requires it.

Fixed-price quote

Full scope locked in before a build contract is signed.

Phase 3

Build

04

Contracts are signed, your deposit is paid, and your build is scheduled.

05

We hold a pre-start meeting on site — your consultant and project manager confirm every detail before work begins.

06

Construction starts. Your project manager sends a photo update at the end of every build day.

Attadale pool deck — composite decking replacement by Endure Decks

Fixed price

What we quote is what you pay. No variations unless you change scope.

Daily updates

Your project manager sends a photo update at the end of every build day.

One contact

One number. One person. The director oversees every project from quote to warranty.

Questions

Common questions

Ready to start?

TELL US ABOUT
YOUR PROJECT.

We'll be in touch within 24 hours.

Start My Project

No obligation · No hard sell